G Brothers Mercedes-Benz in Sydney, Australia is a renowned Mercedes-Benz dealer known for its exceptional service and extensive range of luxury cars. Located at 47 Bassett St, Mona Vale, NSW, G Brothers offers a wide selection of Mercedes-Benz vehicles that suit any budget with fair pricing. The showroom provides a pleasant and welcoming atmosphere, and the staff is known for their professionalism and knowledge. Customers can expect a seamless car-buying experience, along with great service, finance options, and delivery terms. G Brothers Mercedes-Benz is a trusted and reputable destination for anyone looking to purchase a Mercedes-Benz in Australia. With a commitment to quality and customer satisfaction, G Brothers Mercedes-Benz continues to be a top choice for luxury car buyers in Sydney.
Reviews
Peter’s expertise and genuine care made our purchase from G Brothers Mercedes truly remarkable. This is our second vehicle with them, Highly recommended!
I purchased a Mercedes Vito Van off Peter Ting a month ago. The customer service was great and Peter helped me to set up the van correctly with everything I needed. He also patiently ran me through all the new technology that this van comes with. Thank you again Peter.
I recently had the pleasure of working with Mike Jarman during my car-buying journey, and I can't recommend him highly enough. Not only was he incredibly knowledgeable about the car I was interested in, but he also took the time to educate me on alternative cars in its class, drawing insightful comparisons to underscore why the particular make and model I chose was superior.
His approach was refreshingly polite and never pushy. What truly stood out, however, was the exemplary after-sales care I received. In a market saturated with options, it's the genuine care and knowledge of professionals like Mike that make all the difference. If you're considering a purchase, do yourself a favor and seek out Mike Jarman at G Brother Mona Vale. You won't be disappointed!
Highly recommended!
I had the pleasure of having Walter from G Brothers to serve me. He was genuine, very switched on and followed through the sale thoroughly. I did the sale with a trade-in and Murray , the sales manager was also very sincere to close the deal, offering a decent price for my other Merc. Walter personally delivered the new car to my place and ran through the features of the car, which to be honest, my husband and I were quite impressed. His knowledge on Merc was second to none, and he was able to elaborate on certain Merc features which other sales consultants from other dealerships weren't able to. Look for Walter when you visit G Brothers. He was superb! Haven't had the need to deal with the Service department as yet, will have a separate post on that when the time comes.
Great local Mercedes dealership with fantastic range of cars to choose from at very competitive prices and very easy, enjoyable purchase experience, but most importantly - The Service Team at G Brothers is amazing. This is already my second year and the customer service representative looking after me is Vince - very knowledgeable, patient, friendly and professional - explained things to me clearly - during today’s service a puncture was found in one of my tyres by service team and repaired at no coast to me!!! Thank you!!! Very much appreciated - I feel looked after and cared for, feel safe - that is very important for women drivers such as myself. Exceptional customer service and positive experience all the way from the very moment I purchased my beautiful car till now- Highly recommended.
I would like to share my great experience at G Brothers Mercedes-Benz. Aaron is a true gentleman. He located the car we had been looking for and we couldn't be more thankful for his dedication to help me.This has been the best personal customer service I have ever experienced! walked out happily and appreciate the great customer service.
Thank you for answering all my questions with honesty. I am so happy with the car I purchased thanks to the reasonable price you negotiated. You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience.
Highly recommend Jacob and the team at G Brothers. Jacob made my first mercedes purchase such a dream. The process went so smoothly, he was very knowledgeable, genuine and friendly, he explained/helped me set up functions etc prior to leaving with the car. I love my car so much. Thank you Jacob and the G Brothers team.
I Had the worst experience ever in my life
Rex was so unprofessional and disrespectful.He made the purchase process difficult, complicated and confusing. Also gave me the undermined treatment during the purchase process and at a point mentioned he will cancel the transaction because I asked for further clarification and explanation to options in the purchase process.
I recommend you do not deal with Rex as he does not understand the basic customer relationship, quick to undermine customer rather than provide options to select from.
I was charged two times for the initial deposit and incurred a refundable fee that is yet to be refunded. When I escalated the issue to Rex he replied that he has the right to the charges and did not provide further assistance.
Jacob was amazing and because of him I went ahead to purchase the car.
Location
47 Bassett St, Mona Vale NSW 2103, Australia
Hours
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Monday
08:30 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 05:30 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
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Saturday
09:00 AM - 05:00 PM
- Sunday Close
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